Privacy Policy

Last updated: December 2025

1. Introduction

Kairon GmbH ("we," "our," or "us") operates the PowerPlays Tennis Coach service (powrplays.com and powrplay.my-ai.coach). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered tennis coaching platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password
• Profile Information: Tennis skill level, goals, preferences
• Training Data: Questions asked, training progress, performance metrics
• Communication Data: Messages sent through our platform
• Technical Data: IP address, browser type, device information, usage data

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our AI coaching services
• Personalize your training experience
• Track your progress and provide recommendations
• Improve our AI models and service quality
• Communicate with you about your account and our services
• Send you updates, marketing materials, and promotional offers (with your consent)
• Detect, prevent, and address technical issues and security concerns

4. AI and Data Processing

PowerPlays uses artificial intelligence to provide personalized coaching. Your interactions with the AI coach are processed to generate responses and improve your training experience. This data may be used to enhance our AI models while maintaining your privacy.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our platform (e.g., hosting providers, AI technology partners)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.

7. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

8. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@powrplays.com
Address: [Your Company Address]