Terms of Service

Last updated: December 2025

1. Acceptance of Terms

By accessing or using PowerPlays Tennis Coach ("Service"), operated by Kairon GmbH ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

PowerPlays Tennis Coach is an AI-powered tennis coaching platform that provides personalized training recommendations, technique analysis, and progress tracking. The Service is accessible via powrplays.com and powrplay.my-ai.coach.

3. User Accounts

To use our Service, you must:

• Be at least 16 years of age
• Create an account with accurate information
• Maintain the security of your password
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use

4. Use of Service

You agree to use the Service only for lawful purposes. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or malware
• Attempt to gain unauthorized access to our systems
• Use the Service to harass or harm others
• Impersonate others or provide false information
• Scrape or copy content using automated means

5. AI-Generated Content

Our Service uses artificial intelligence to generate coaching advice and recommendations. While we strive for accuracy, AI-generated content may not always be perfect or suitable for your specific situation. You should:

• Use the advice as guidance, not absolute instruction
• Consult with qualified professionals for medical or injury-related concerns
• Recognize that AI cannot replace human professional coaching entirely
• Exercise common sense and personal judgment

6. Subscription and Payment

Some features of the Service may require a paid subscription. By purchasing a subscription, you agree to:

• Pay all fees associated with your chosen plan
• Automatic renewal unless cancelled before the renewal date
• Our refund policy as stated separately

We reserve the right to change pricing with reasonable notice.

7. Intellectual Property

All content, features, and functionality of the Service are owned by Kairon GmbH and are protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our branding or trademarks without authorization
• Reverse engineer or attempt to extract source code

8. User-Generated Content

By submitting content (questions, feedback, data) to our Service, you grant us a worldwide, non-exclusive license to use, reproduce, and display that content for the purpose of providing and improving the Service.

9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that:

• The Service will be uninterrupted or error-free
• Results from the Service will be accurate or reliable
• The Service will meet your specific requirements

10. Limitation of Liability

To the maximum extent permitted by law, Kairon GmbH shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of profits, data, or other intangible losses.

11. Health and Safety

Tennis and physical training carry inherent risks. You acknowledge that:

• You use the Service at your own risk
• You should consult a physician before starting any exercise program
• We are not responsible for injuries sustained while following our advice
• You should stop exercising if you experience pain or discomfort

12. Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our discretion. You may terminate your account at any time by contacting us.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by the laws of Germany. Any disputes shall be resolved in the courts of [Your Jurisdiction], Germany.

15. Dispute Resolution

In the event of any dispute, you agree to first attempt to resolve it informally by contacting us. If informal resolution is not possible, disputes shall be resolved through binding arbitration or in accordance with applicable consumer protection laws.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Information

For questions about these Terms, please contact us at:
Email: legal@powrplays.com
Address: [Your Company Address]